Terms and Conditions

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- All orders will be processed and shipped with a delay of 1 week. However, the seller has no control over delivery time. 

- Customer orders are processed individually, and deadlines are set with each customer. After the custom order is processed, any last-minute changes requested within 2 weeks since the beginning of the project will demand a fee of 30$. 

- Seller will ensure a polite and respectful demeanour while conversing with customers, seller expects the same treatment from customers. No disrespectful comments or speech will be tolerated. 

- Unlawful behaviour, hate speech, bullying, promotions, and spam are forbidden and will not be tolerated.

-  For response via email, text, or social media, customers should expect a response time of at least a few days.

-  Buyer recognises that the seller can not guarantee no problems or issues with the products purchased over a year of heavy use. The product is made with organic, locally sourced timber and is made and finished with care. However, the seller is responsible for the longevity of the product for the duration of the warranty; however, after this period elapses, responsibility falls on the buyer.  

-  Buyer recognises that although all products are made from natural salvaged wood and coated with food-grade finishes to ensure long-term use, the seller can not fully guarantee products are food-safe and is not responsible for any problem after purchase.